How it works

Our ShopAssist Scheme, which is free, connects elderly or infirm people from the district with volunteers who spare some time helping with their shopping either at a local supermarket, or by placing an order online. Clients are either collected from their home and taken to a local supermarket of their choice at a pre-arranged time or the volunteer visits with a tablet for online ordering.

Assistance and good company are provided during the shopping process.   If shopping locally the client is taken back home.  Help is given to unpack shopping if required.

Who Can Benefit?

The scheme is available to residents of all ages who are unable to shop independently, perhaps for some of the following reasons…


  • Health has deteriorated
  • A supporting relative has moved away or is temporarily unable to assist
  • Requires support following a brief stay in hospital
  • Blind or partially sighted
  • Disability hinders access to shops
  • Loss of confidence

Volunteer Shoppers

All Good Neighbours volunteers on the ShopAssist scheme recognise the relationship of trust involved in their role and act within the organisation’s Code of Confidentiality. We recruit from the local community and before joining us, volunteers are interviewed, have references taken up, undergo training and everyone is required to have a DBS (Disclosure and Barring Service) check.

What you can do to help us.

Our work schedule is always busy, so we are looking for new volunteers. If you’re interested in joining us as a volunteer either drop us an email from our contact page or contact us by phone on 01943 603348. You will be invited to meet up for an informal chat so you can hear how it all works and see if you would like to be involved.  We recruit from the local community and before joining us volunteers are interviewed, have references taken up and undergo training.  Everyone is required to have a DBS (Disclosure & Barring Service) check.

Get in touch

if you or someone you know could benefit from our Schemes or you would like to become a volunteer.