Guidance
We have included some guidance below to help you in your role as an Ilkley and District Good Neighbours volunteer.
This includes understanding boundaries, what to do in an emergency and how we look after your data.
If you have any questions about any of the guidance please contact your Coordinator who will be happy to help.
Boundaries Guidance
Essential boundaries to keep the volunteer/client relationship safe and comfortable.
Emergency Procedure
What to do and who to contact in the event of an emergency whilst volunteering.
Privacy Notice
How we look after your data and who to contact if you have questions or want to be forgotten.
Volunteer Handbook
We have summarised the role of an IDGN volunteer in this handbook, which is provided at induction.
Client Booklet
We provide this booklet to all new clients to set expectations of our services and of our volunteers.
Incident Procedure
What to do in the event of an incident whilst volunteering with your client.